TERMS AND CONDITIONS
1 . General
. These Booking Terms and Conditions apply to the booking of a play session or Party at BOUNCE NATION OLDHAM.
. These Booking Terms and Conditions contain important information regarding participation by you and the members of your party and accordingly, you acknowledge and agree that you shall ensure you abide by these Terms and Conditions at all times.
. No variation to these Booking Terms and Conditions shall be binding unless agreed in writing by BOUNCE NATION OLDHAM.
. BOUNCE NATION OLDHAM reserves the right to make changes to the facilities and activities it provides (the ‘Activities’) for any reason and all persons participating accept that from time to time certain Activities will not be available due to maintenance or other operational reasons.
BOUNCE NATION OLDHAM is for Adults & Children , All children aged 4 and under need to have an accompanying adult on the trampoline with them & for children age 5-13 (Age verification may be required) must have a supervising Adult with them on the premises at all times. The dedicated toddler area is available to younger children aged 0-4 years and supervising adults only.
Parking facilities at BOUNCE NATION OLDHAM are available on a FREE basis at our onsite car park. Any vehicles and their contents are left at the owner's risk. We take no responsibility for parking fines, Please park within the bays provided.
Damage must not be caused by anyone attending BOUNCE NATION OLDHAM to the facilities, fixtures or fittings. If damage is caused by any participator or member of a party booking, the participator or hirer will be liable to pay for the rectification of any damage (including accidental) caused by anyone attending the party.
BOUNCE NATION OLDHAM does not accept responsibility for the loss of property or theft arising from the use of facilities. Money or valuables should, therefore, not be left unattended but placed safely in the lockers provided. Lockers are available for a £2 refundable deposit.
Food & Drink not purchased directly through BOUNCE NATION OLDHAM is not permitted on site.
All Participators as well as parents, guardians or other guests and visitors may be subject to CCTV recording for safety, security and operational reasons and consent to such recording.
All bookings will only be considered final when an email confirmation has been sent to the booking party.
You must advise BOUNCE NATION OLDHAM as soon as possible of any mistake in BOUNCE NATION OLDHAM’s booking confirmation. BOUNCE NATION OLDHAM shall use its reasonable endeavours to ensure that you and your party’s participation commences at the time booked and it shall be the responsibility of each participant to ensure that they arrive in sufficient time. Late arrivals may not be permitted to undertake the Activities and no refunds or compensation will be payable in such circumstances.
The Activities include all and participation is not without risk as serious misuse could be fatal. All participants have access to the safety information and rules signage provided around the site by BOUNCE NATION OLDHAM.
BOUNCE NATION OLDHAM reserves the right to refuse admittance to the Activities or to remove a participant from the Activities without a refund should it deem it necessary to do so. This includes a participant who does not comply with the safety rules and advice or who is impaired or appears to be impaired, by alcohol or drugs.
Participants will not be directly supervised by our Staff Team at any point. In BOUNCE NATION OLDHAM, a responsible adult must be on site for any child aged 13 or younger. Adults accept responsibility for the safety of him or herself and for supervision of children in his or her care.
Bounce Nation trampoline socks must be worn, no other brand is acceptable.
All participants must be reasonably fit and healthy and fully able to undertake what is a demanding physical activity and are subject to the age and weight restrictions for each Activity as stated at time of booking.
Do not allow children to participate if they have any pre-existing medical conditions including breathing, heart, back, neck, bone or muscle conditions.
If you get tired please leave the activity equipment and take a break.
Remove all items from both yours and your children’s pockets prior to participating on any activity.
All jewellery, watches, keys, keychains, coins or the alike to be removed prior to participating.
Clothing should not have any hard or sharp points. (such as buckles, studs, toggles)
No phones or cameras on the activity equipment.
No food, drink, sweets or chewing gum whilst participating.
Do not leave clothing on the activity equipment.
Long hair should be tied back.
Dangerous behaviour will not be tolerated, and you could be asked to leave.
BOUNCE NATION OLDHAM shall be entitled to prevent any person from undertaking or completing the Activities if it deems the behaviour of any participant unsuitable.
Do not attempt to use any of the activity equipment unless you have registered to participate.
It shall be the responsibility of all participants to ensure that they are dressed appropriately, and BOUNCE NATION OLDHAM requires participants to wear clothing appropriate for physical activity. In particular please note that Participants may not undertake the Activities in any items with sharp points or items that are capable of catching the fabric or which may cause injury to themselves or other participators such as toggles on cords or tassels.
BOUNCE NATION OLDHAM will not be responsible for any damage to or loss of clothing or other personal items of persons resulting from participation in the Activities.
All Participants & Visitors must be wearing BOUNCE NATION GRIP Socks for both Safety and Hygiene reasons. These can be purchased from BOUNCE NATION OLDHAM if you forget to bring socks from your previous visit.
You shall be entitled to cancel a group or individual booking subject to BOUNCE NATION OLDHAM receiving your written request for cancellation at least 14 days before the booked start time.
You shall be entitled to move a party, group or individual booking if someone in your booking has Covid-19 symptoms before you arrive . However, NO REFUND will be given.
No refund will be given for any absent children on the Party Day.
BOUNCE NATION OLDHAM shall be entitled to cancel your booking at any time. In the event that BOUNCE NATION OLDHAM decides to cancel your booking it shall use its reasonable endeavours to notify you as soon as possible. You shall be entitled to a full refund in the event of cancellation under this clause but no other compensation shall be payable.
Birthday Party Bookings
Party bookings are to be booked with a £50 Non-refundable deposit paid upon booking. BOUNCE NATION OLDHAM will refund parties paid in full minus the £50 deposit or move any parties cancelled 14 days before the scheduled party date, any parties cancelled after that time will not be refunded. The moving or changing of a party booking can only be made at least 7 days before the booked date of the party. If attempted after this date it will be rejected and all monies will be.
A party table for adult guests is booked for the duration of your party time. The area must be vacated promptly after this time to set up for the next party.
We require the parent or guardian of the party child to stay on site at all times and who will be responsible for the behaviour of their children and all children attending the party.
Any behaviour we deem to be unacceptable involving party guests will be explained to the party parent/guardian and their assistance sought in resolving the issue, should the issue remain unsolved your party may come to an end prematurely.
Should any member of the party group have any dietary requirements, we will try our best to cater to these needs, please advise us of such requests no later than 72 hours prior to the party.
Additional guests can be added to a booking with 24hrs notice before the party. Additional guests are subject to availability. If we do not have the space then we will not be able to action your request.
Birthday cake and candles will not be supplied as part of the package, however we will supply sufficient cutlery/napkins for you to cut and wrap the cake.
Any decorations you require must be supplied by yourself and must be checked with the duty manager at the time. We will not allow decorations to be stuck to the walls and sparkler candles cannot be used on the premises. No decorations are allowed unless previously arranged with the manager.
Party food is provided for all children booked to attend our parties, Food or drink that has not been purchased from BOUNCE NATION OLDHAM should NOT be brought onto the premises with the exception of the Birthday Cake. (Please note the party food is provided for the children attending the party and adults should purchase food from the café.)
Your party is required to arrive at the venue 15 minutes before the booked time. Upon arrival you must book in with a party host who will then explain the process of the booking. Right of admission can be refused at any time if the duty manager sees fit.
Should you arrive late, you will not be granted extra time in the facility. We will endeavour to make sure the children play for the maximum time possible and shorten the time of other activities but this decision will be made at the manager’s discretion.
Price and Payment
Subject to any terms agreed by BOUNCE NATION OLDHAM our charges for all Activities shall be due in full at the time of booking. (unless using the deposit option when booking a Birthday Party)
BOUNCE NATION OLDHAM reserves the right to change its prices at any time. As much notice as possible will be given should a change in price occur.
Refunds and Amendments
Payments made by debit or credit card will be refunded to the same card or, if the card has subsequently expired, by bank transfer.
Cash payments must be refunded in Cash.
I acknowledge that if anyone is hurt or property damaged during my participation in this activity, I may be found by a Court of Law to have waived my or the minor participant’s right to maintain a lawsuit against BOUNCE NATION LTD or any RELEASED PARTIES on the basis of any claim from which I have released them herein. I have had sufficient opportunity read this entire document. I have read and understood it, and I agree to be bound by its terms.
These Booking Terms and Conditions shall be governed by and interpreted in accordance with the laws of England.
Bounce Play Centre is the trading name of BOUNCE NATION OLDHAM Ltd and is registered in England and Wales. Registered number: 12499056 Registered office: Bounce Nation Oldham, Unit 2A Alexandra Retail Park, OL8 1DB.